Salesforce CRM

Package evaluation & Consulting
  • Provide comprehensive business and technology advisory services that take our clients from strategy and roadmap to implementation and support.
Implementation and Rollout
  • Customization of Salesforce CRM solution to suit the company’s unique needs. Understanding specific business needs, develop it, whilst working in tandem with and enhancing what is already owned. Specialization in delivering custom Salesforce developer services looking to customize the Salesforce environment and develop targeted solutions for the business needs.
  • Module Expertise
  • Sales, Service, Marketing, Platform, Portals (Community), Chatter, Sites, Mobile
  • Unlimited, Enterprise & Professional Edition
  • Configuration and Customization
  • Customization using Apex, Triggers, Visual Force, jQuery, HTML, CSS
  • Building new apps on platform
  • Admin Functions like Reports, Security, Validations, Workflow rules, Approval Process, SB management etc.
Data migration
  • Provide complete data analysis, cleansing and migration from legacy CRM systems or other data sources to Salesforce
  • Strong experience migrating data using Data Loader, Import Wizard, Workbench and other middleware tools like Informatica Cloud
  • Availability of a great deal of web services APIs and connectors make Salesforce very easy to integrate with other enterprise systems such as Oracle Financials and SAP (to link opportunity to order), field operations, support system, web site, telephony systems and accounting.
  • Proven experience with SOAP, REST and all things API.
  • FACTS Salesforce team can help select the right middleware and if required, build a custom integration tool.
  • Integration using Middlewares like Informatica Cloud (IOD), Cast Iron, Boomi
Salesforce Mobile
  • Expertise in Salesforce mobile apps and Salesforce 1., also, experienced in using Salesforce Mobile SDK, developing apps on iOS and Android platforms.
  • Salesforce1 ensures the application developed over Salesforce platform is mobile ready.
Migration of legacy applications to
  • Provide migration from a legacy system to Salesforce. Also, develop business process in Salesforce and integrate Salesforce with other systems
AppExchange Expertise
  • Experienced in developing apps & deploying Apps to AppExchange
  • Guide through Security review & App exchange publication process


  • 201, Mohd Malik & Sons Bldg
  • Kalid Bin Al Waleed, Bur Dubai
  • Dubai, UAE
  • Phone: +971 4 3529915
  • Fax: +971 4 3511377
  • Email: